Rooms were comfortable and of high standard.

I stayed for a night with my group. The room was spacious and comfy, but the parking was a bit tricky and the breakfast options were limited. Chur to the friendly staff, though!

the waterloo is in a great spot right opposite the port. the rooms are spacious and comfortable, giving you a cozy feel. the staff were incredibly friendly and helpful, making our stay even more enjoyable. we really appreciated the charming vintage decor throughout the hotel.

totally recommend

Both a hit and a miss

Rooms were comfortable and to a high standard with friendly and helpful staff enhancing the stay.

The exterior seemed uninviting with an odd appearance that may deter some guests.

historic building, quirky internal decor, comfortable rooms

Parking is adequate, but that’s hardly a selling point!!! The room featured mismatched furniture with torn material and broken blinds. I expected a cleaner bathroom, especially behind the toilet seat!!!

The room was comfortable, but the mismatched furniture was a bit off-putting.

central stay with easy access to attractions and parks

My recent weekend at this hotel was fantastic as it put me in walking distance to several remarkable landmarks like the stunning Tredegar House Country Park, which offers beautiful scenic views and is nearly 2.5 km away, making my stroll incredibly enjoyable. plus, I loved being just a short walk from Newport Castle, where I could soak in the local history while enjoying the beautiful surroundings.

My stay at The Waterloo Hotel & Bistro was delightful, featuring a lovely blend of historic charm and modern comfort. The spacious room was clean and well-equipped, including complimentary tea and coffee facilities. The attentive staff ensured a warm welcome and provided helpful recommendations for local sights.

Surrounding area feels neglected.

The location is excellent for those trekking the Welsh Coast Path, providing direct access and plush, spacious rooms with comfy beds and hearty meals. The bistro offers mouthwatering dishes, adding to the overall appeal of the experience.

The overall condition leaves much to be desired. rooms could use a thorough clean, with many showing stains and wear like torn bed linens and carpet. The shower setup lacks adjustability, allowing water to fall uncontrollably, and the bar hours are restrictive, only opening at 6 PM, limiting opportunities for a drink after a long day. Plus, parking can be tricky, particularly with a larger vehicle due to narrow entryways.

The Waterloo Hotel offers delightful vintage charm paired with cozy, spacious accommodations complete with tea and coffee facilities. Staff were always warm and welcoming, enhancing the stay despite the surrounding area feeling a bit neglected. Breakfast in the attractive bar setting was a highlight.

i had a great experience at the waterloo during a wedding celebration. the rooms were comfortable and the staff were super friendly. it really exceeded my expectations compared to my previous stay in the city.

the shower had inconsistent temperature.